Redefining what it means to engage with a strategic partner

We prioritize people and relationships, advocating for your long-term success by becoming an extension of your team

Our Focus

  • Salesforce Service Cloud is a powerful customer service platform that offers a wide range of benefits to organizations looking to deliver exceptional customer support and enhanced customer experiences.

  • Salesforce's digital experience platform (DXP) is built on the Customer 360. Experience Cloud helps you deliver connected digital experiences — fast. Reinvent the customer experience, engage more customers, and accelerate growth across any industry with data-driven sites, portals, and mobile applications.

  • Salesforce Government Cloud is a specialized version of the Salesforce platform designed to meet the unique needs and requirements of government agencies and organizations. It offers a range of benefits that support government entities in delivering efficient, secure, and citizen-centric services.

Who We Are

Our journey began in 2015 with a shared vision – a vision to not only transform businesses but also elevate the experiences of their customers. As we looked around, we noticed an opportunity within the Salesforce ecosystem for a boutique consulting partner with enterprise level experience to support companies and their customers. Often, businesses were striving to provide exceptional products, but there seemed to be a disconnect in how they were providing efficient and streamlined support for their customers.

It was this realization that led us to establish Flok. We embarked on a mission to bridge this gap, to become the conduit that unites businesses and their customers to generate sustainable relationships and foster loyalty.

  • “Flok is a group of experienced consultants that have worked for multiple different companies and different industries bringing ideas and solutions to the table that meet real business needs. The consultants we have worked with have been humble, hungry, and smart working seamlessly with our internal business and our technical team to find the best solutions for our company.”

  • “Working with Flok has been a highly positive experience - they listened to our unique business challenges, then provided strategic consultation that delivered results. Flok has been integral in ensuring our Salesforce instance stays effective for all our business users.”

  • "Flok is so much more than a competent Salesforce partner and implementer. Their business process expertise and background in strategic consulting has been essential for us as we integrate Salesforce into our business operations."

Let’s Talk!